Policy Fix ExpertsAds Policy & Digital
Our specialist service

Get your suspended Google Ads account back — properly, not by guesswork.

A suspension switches your paid revenue off overnight. We find the real cause, remediate it against Google's written policies, and build an appeal reviewers can act on.

All policy categoriesAccount, site & document auditEvidence-backed appealsAV & BOV guidance
The problem

If any of this sounds familiar, you are in the right place

If two or three of these are true, this service is likely the right fit.

  • Your account was suspended without warning and the notice does not explain what actually triggered it.
  • You have appealed once or twice already and received the same automated rejection.
  • You were told to “fix the landing page” but nobody said exactly what was wrong with it.
  • A new account you opened was suspended almost immediately for circumventing systems.
  • Advertiser Verification or Business Operations Verification keeps failing and you cannot tell which document is the problem.
  • Your agency or freelancer has run out of ideas and the account is still down.
Scope

What our suspension recovery work covers

Every engagement starts with diagnosis. We do not submit an appeal until we know what we are appealing about.

Full account audit

Campaign structure, ad content, billing profile, account history, linked accounts and payment instruments.

Website & landing page review

Policy alignment, required pages, disclosures, data collection, redirects and any cloaking or mismatch signals.

Root-cause diagnosis

A written explanation of what we believe triggered the suspension — in plain language, not policy jargon.

Corrective action plan

A prioritised, specific remediation list. Not “improve your site” — exactly which page, which element, which change.

Appeal preparation & submission

An appeal drafted around the actual violation, with the evidence Google's reviewers look for.

Follow-up appeals

If the first response is a rejection, we reassess and rebuild the case rather than resending the same text.

Verification document pack

Identity, business and operational documents assembled and cross-checked for AV and BOV.

Post-reinstatement compliance

What must change permanently so the same trigger does not recur.

Packages

Choose the level that fits

Every package is quoted after a short consultation, so the scope matches your actual situation rather than a generic template.

Case Review

Anyone who wants to know whether their account is recoverable before committing.

  • Suspension notice interpretation
  • Preliminary account & site check
  • Honest recoverability assessment
  • Recommended next step
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Standard Recovery

A single account with a clear, first-time policy violation.

  • Everything in Case Review
  • Full account & website audit
  • Written corrective action plan
  • Appeal drafting & submission
  • Follow-up appeals
  • Post-reinstatement guidance
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Complex Recovery

Circumventing systems, repeat suspensions or previously rejected appeals.

  • Everything in Standard Recovery
  • Forensic account history review
  • Linked-account & payment analysis
  • Landing page remediation plan
  • Multi-round appeal strategy
  • Compliant rebuild advice if unrecoverable
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Verification Support

Advertiser Verification and Business Operations Verification cases.

  • Document requirement mapping
  • Identity & business proof preparation
  • Website / account detail alignment
  • Submission guidance
  • Re-submission support
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Not sure which fits? Tell us the situation and we will recommend honestly — including telling you if a smaller package is enough.

Coverage

Policy categories we handle

Every Google Ads policy category, including the ones most providers will not take on.

Circumventing Systems & Evasion PatternsMisrepresentationUnacceptable Business PracticesSuspicious Payments / Billing ViolationsInappropriate or Restricted ContentMalicious or Unwanted SoftwareLanding Page Policy & Data CollectionAdvertiser Verification (AV)Business Operations Verification (BOV)Identity & Government DocumentsTrademark & Brand ImpersonationHealthcare & Financial Services DisclosuresLocation Assets & Call Ads ComplianceApp / Software Policy & Store ListingEditorial & Technical Quality
Process

How we deliver

Case review

You send the suspension notice and account details. We tell you honestly what we think we are dealing with.

Audit

We examine the account, website, creatives and business documents together — the cause is often in the gap between them.

Remediation

You receive a specific corrective plan. We guide your team, or carry out the changes ourselves.

Appeal

We prepare and submit an appeal built around the actual violation, with supporting evidence.

Stay compliant

Once reinstated we set out what must stay fixed, and can monitor the account against future policy risk.

Questions

Google Ads Suspension Recovery — frequently asked

Honest answers, including where we would tell you not to buy.

Can you guarantee my account will be reinstated?

No — and you should be cautious of anyone who does. Google makes the final decision and no third party can override it. What we commit to is a correct diagnosis, proper remediation and a professionally evidenced appeal. If we believe a case is not recoverable we will tell you, rather than take a fee and let you find out later.

Does Google charge for appeals?

No. Google does not charge anything to submit an appeal and you can file one yourself at no cost. Our fee is for expert diagnosis, remediation and representation — the work that determines whether the appeal succeeds.

How long does recovery take?

It varies with the policy category and Google's review queue. Straightforward cases move faster than circumventing-systems or repeat-suspension cases. We give a realistic expected range after the audit rather than a promise upfront.

I have already appealed and been rejected. Is it too late?

Usually not. Repeated rejections most often mean the appeal addressed the wrong thing, or resubmitted the same text. We reassess from scratch and build a different case.

What do you need from me to start?

The suspension notice or email, access to the account (or a screenshot of the policy manager), your website URL, and any verification documents already submitted.

What happens after the account is restored?

Reinstatement is not the end of it — the conditions that caused the suspension usually still exist. You get a compliance checklist, and we can monitor the account on an ongoing basis so it does not happen again.

Let us look at your situation properly.

Tell us what you need and you will get an honest assessment, a clear scope and a written proposal — with no obligation.