WhatsApp is where your customers reply. Make it work automatically.
Official Business API setup, verification, chatbot flows, campaigns and CRM integration — configured and managed, not just switched on.
Why WhatsApp usually underdelivers
If two or three of these are true, this service is likely the right fit.
- Enquiries arrive on a personal number and get lost between staff.
- Nobody replies after hours, and by morning the customer has gone elsewhere.
- You are subscribed to a platform but never built any automation on it.
- Message templates keep getting rejected and nobody knows why.
- There is no record of conversations in the CRM.
- You cannot broadcast to customers without risking the number being blocked.
What WhatsApp automation includes
Platform subscription and Meta conversation charges are paid by you directly. We are paid for implementation and management.
Business API setup
WhatsApp Business Account creation, Meta verification and number migration.
Green tick application
Official business verification badge applied for and managed.
Message templates
Written, submitted and managed through the approval process.
Chatbot flows
Conversational flows for enquiries, qualification, FAQs, bookings and support.
Agent routing & inbox
A shared team inbox with routing, so nothing lands on one person's phone.
Broadcast campaigns
Segmented campaigns run within policy so the number stays healthy.
CRM integration
Conversations and contacts synchronised with your CRM automatically.
Commerce features
Product catalogue, cart, abandoned-cart flows and payment on WhatsApp.
Choose the level that fits
Every package is quoted after a short consultation, so the scope matches your actual situation rather than a generic template.
Any business moving onto the official Business API.
- WABA setup & Meta verification
- Green tick application
- Number migration
- 5 message templates
- 1 welcome flow
Local and service businesses.
- 3 chatbot flows
- Monthly templates
- 2 broadcast campaigns
- 2 agent seats
- Click-to-WhatsApp ad integration
- Monthly reporting
SMEs with a sales team.
- 10 chatbot flows
- Advanced segmentation
- 8 broadcast campaigns
- 5 agent seats
- Full CRM integration
- Fortnightly reporting
E-commerce and high-volume support operations.
- Unlimited flows with NLP
- Catalogue, cart & payments
- Unlimited campaigns
- Unlimited agents & skill routing
- Full lifecycle automation
- Weekly reporting
Not sure which fits? Tell us the situation and we will recommend honestly — including telling you if a smaller package is enough.
How we deliver
Set up
Business account, verification, number migration and platform configuration.
Design flows
Conversation design mapped to real customer questions, not a generic bot script.
Integrate
CRM, website, ad platforms and catalogue connected.
Launch
Templates approved, agents trained and routing tested before going live.
Optimise
Flows, templates and campaigns refined against response and conversion data.
WhatsApp Business Integration & Automation — frequently asked
Honest answers, including where we would tell you not to buy.
What does WhatsApp itself cost?
Meta charges per conversation and the platform provider charges a subscription. Both are paid by you directly, which keeps costs transparent — some providers apply substantial markups to Meta's rates, and we would rather you see the real numbers.
Which platform do you work with?
We work with the major providers and recommend based on your volume, agent count and feature needs — not on which one pays us.
Can we keep our existing number?
Usually yes. Number migration to the Business API is part of setup, though the number cannot be used in the regular WhatsApp app afterwards.
How do we get the green tick?
It is an application to Meta against specific business criteria. We prepare and submit it, but Meta decides. We will tell you honestly how likely approval looks before applying.
Will broadcasting get our number blocked?
It can, if done badly. We work within Meta's template and opt-in rules and monitor quality rating — which is exactly why unmanaged broadcasting is risky.
Often combined with
CRM Solutions
Pipelines, automation, integrations and adoption designed around how you actually sell.
Learn morePayroll Software & Applications
Statutory-compliant payroll, cloud or on-premise, with the implementation actually done for you.
Learn moreCustom Software & Business Applications
Operations platforms, portals and automation — scoped upfront, delivered in sprints, handed over in full.
Learn moreLet us look at your situation properly.
Tell us what you need and you will get an honest assessment, a clear scope and a written proposal — with no obligation.